© 2017 by Charlotte Willis Designs. Proudly created with Wix.com


Once an order has been placed, please allow 5 - 7 days for the product to be produced, as the majority of our work is bespoke and handmade.  For any 3D illuminated pictures, a longer production time will be required.  Updated information on estimated delivery times will be provided once an order has been placed and processed.

Once the product is ready for dispatch, delivery will be within the chosen time frame.


I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.


I’m a payment methods section. I’m a great place to give your customers as many details as possible about how they can pay for your stunning products. Make sure your use clear language so they enjoy their online shopping experience and stay loyal!


I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!